Warranty & Returns

At wantsbuy.com, we always try our hardest to supply best products and service, we offer you 100% customer satisfaction guarantee, if you are not satisfied with the products you received, we get below return&warranty policy to protect your rights.

 

Warranty 

For most products, like cables, chargers, adapter...Consumer electronics, we offer 1 year warranty. Exceed this time, return and refund will be unacceptable.

 

Return policy for refund
Customers can return products for a refund within 30 days after the invoice date. Please note that the RMA number should be included in the returned package and the shipping cost is non-refundable. In addition, customers are responsible for the return shipping fee. A 15% restocking fee may be applied to the return if the reason of return is caused by human error.

We can not accept the following items for a refund:

•Any products that have exceeded the warranty or return expiry date.
•The reason of returning is caused by customer error.
•The returned product is not in its original condition.

 

Return policy for exchange or replacement
Our products can be exchanged or replaced within 30 days after the invoice date. If you would like to exchange a product, please make sure that the product is unused and within the warranty time. You can provide us the order number and the product code you want to exchange. Please remember that a RMA number is always needed for returning any product.


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